QUALITY INN & SUITES | Stay downtown in Gatlinburg

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Key details

Hotel Overview

401 Hemlock Street, Gatlinburg, Tennessee, United States, 37738

Quality Inn & Suites - Budget-friendly hotel near Great Smoky Mountain National Park

The Quality Inn & Suites is located at the edge of Great Smoky Mountain National Park, a 3-minute drive from Ripley's Aquarium of the Smokies. The hotel offers free hot breakfast, complimentary WiFi, and a seasonal outdoor pool. Nearby attractions include Roaring Fork Motor Nature Trail, Ober Gatlinburg, Gatlinburg Sky Lift, and Dollywood's Splash Country Water Park. The nearest airport is Knoxville, about an hour away. The hotel features a trolley stop outside for easy access to downtown Gatlinburg.

Additional perks of the hotel

Free hot breakfast

Complimentary WiFi

Seasonal outdoor pool

On-site meeting room

Small business center with printing, copying, and faxing facilities

Trolley stop just outside the hotel

Vending machine and free coffee station in the lobby

Mountain-themed artwork throughout the property

Rooms

The Quality Inn & Suites offers 86 guest rooms with free WiFi, 40-inch flat-screen TVs, refrigerators, microwaves, and coffee makers. Premium suites include balconies, fireplaces, hot tubs, and kitchenettes. All rooms feature premium bedding, air conditioning, and wooden laminate flooring. Some rooms have seating areas and corner fireplaces.

Other conveniences

Ironing facilities

Tea and coffee makers

Mini-bar in select rooms

Garden furniture on balconies

Free toiletries

AM/FM alarm clock

Spa bath in select rooms

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard Room Two Queen Beds Balcony Pet Friendly

Max:

2 persons

325 sq. feet

Bed options:

2 King Size Beds

room details

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Standard Room Two Queen Beds Fireplace Balcony Pet Friendly

Max:

2 persons

360 sq. feet

Bed options:

2 King Size Beds

room details

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Queen Room Two Queen Beds Pet Friendly Non-Smoking

Max:

2 persons

325 sq. feet

Bed options:

2 King Size Beds

Shower

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Transportation Tips

Transportation Options

City Centre

Gatlinburg2700 ft

Airports

McGhee Tyson (TYS) 47.7 mi

Asheville Regional (AVL) 85.2 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in rooms

Free parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Lift
Smoke detectors
Fire extinguishers

Services

Housekeeping

Business

Business centre
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun loungers
Sun terrace
Jacuzzi
Shallow end

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Hotel Location

401 Hemlock Street, Gatlinburg, Tennessee, United States, 37738

Map view

401 Hemlock Street, Gatlinburg, Tennessee, United States, 37738

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

3.4 mi

Landmark

Ole Smoky Tennessee Moonshine

3.8 mi

Landmark

Historic Ogle Log Cabin

2900 ft

Landmark

World of Illusions

3400 ft

Landmark

Ripley's Believe It or Not Gatlinburg

4000 ft

Landmark

Gatlinburg First United Methodist Church

3900 ft

Landmark

Chapel of Love

3900 ft

Landmark

Souvenir shopping

3.4 mi

Landmark

Gatlinburg Space Needle

3.8 mi

Convention Centre

Gatlinburg Convention Center

3.8 mi

Museum

Salt and Pepper Shaker Museum

2.8 mi

Landmark

Anakeesta

3.4 mi

Theatre

Sweet Fanny Adams Theatre

3.2 mi

Amusement Park

Earthquake

3.5 mi

Landmark

Guinness World Records Adventure

3.5 mi

Ski Lift

Gatlinburg SkyLift Park

3.7 mi

Landmark

Ripley's Haunted Adventure

3.8 mi

Museum

Hollywood Star Cars Museum

3.8 mi

Landmark

Ole Smoky Barrelhouse

3.5 mi

National Park

Great Smoky Mountains National Park

3.4 mi

Landmark

Amazing Mirror Maze

3.8 mi

Landmark

Doc Collier Moonshine Distillery

3.3 mi

Landmark

Mysterious Mansion

3.7 mi

Landmark

Tsali Monument

3.8 mi

Museum

Christ in the Smokies Museum and Gardens

3.8 mi

Landmark

Rowdy Bear Mountain

3.8 mi

Landmark

Roaring Fork

3.8 mi

Nearby

340 Parkway

Hillbilly Golf

300 ft

306 Parkway

Gatlinburg Mountain Coaster

300 ft

188 Parkway

Ripley's Davy Crockett Mini-Golf

1600 ft

Restaurants

Parton's Deli

300 ft

332 Parkway

Donut Friar

3.5 mi

634 Parkway Ste 15 The Village

New York Pizza & Pasta

3.5 mi

611 Parkway Mountain Mall

Anakeesta Smokehouse Southern BBQ

3.4 mi

576 Parkway

Pearls Pie in the Sky

3.4 mi

576 Parkway Anakeesta

Tennessee Jed's

3.5 mi

631 Parkway Suite a8

Baskin Robbins Ice Cream & Yogurt

3.4 mi

604 Parkway

Karmelkorn Shoppe

3.6 mi

647 Parkway

Fannie Farkle's

3.5 mi

656 Parkway

Guest Reviews & Ratings

What Guests Are Saying?

Richard

United Kingdom, September 2023

8.2/10

The hotel is situated in a lovely area within the mountains, offering a convenient location to the downtown area of Gatlinburg. The rooms are well-kept and the staff excels in providing exceptional customer service. However, there are limitations in the dining options, particularly for late risers, and the absence of pet services is noticeable. The overall value for money is good with minor areas that could be improved.

Rooms

8.0

The rooms with a private balcony and fireplace were kept clean and comfortable.

Service

9.0

The staff members were dedicated to providing excellent customer service.

Location

9.0

The hotel's location in the mountains offers a great retreat while still being conveniently close to the attractions in Gatlinburg.

Dining

7.0

The dining options, though satisfactory, could be more diverse, especially for guests who prefer to have breakfast served longer.

Facilities

8.0

The facilities are well-maintained and serve their purpose effectively.

Thomas

United States, April 2023

8.6/10

I had a wonderful stay at this hotel. The rooms were clean and comfortable, offering a fantastic view of the mountain. The staff provided exceptional service and were always eager to assist. The location was ideal, close enough to walk to the whole downtown area but away from the hustle and bustle. However, the dining options were limited, and the price could be more competitive.

Rooms

9.0

The rooms with a 2 person jacuzzi and fireplace were kept clean and had a beautiful view of the mountain.

Service

10.0

The staff members were very attentive and still believed in outstanding customer service.

Location

9.0

The hotel is perfectly located in the hillside, very close to downtown Gatlinburg.

Dining

7.0

The dining options were limited, which may not be suitable for those looking for more variety.